MAMA LLAMA

Privacy Policy
Effective Date: 5/06/25

At MamaLlama Residence of Wellington, your privacy and the security of your information are very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website.

1. Information We Collect

When you visit our website or interact with our services, we may collect the following information:

• Personal Information: When you fill out a contact form, schedule a tour, or request information, we may collect your name, phone number, and email address.
  
  
• Automatically Collected Information: We use third-party tools (like Google Analytics) to collect information about how users interact with our website. This may include browser type, IP address, device type, and pages visited.
  
  

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries or requests you submit
  
  
• To schedule tours via our third-party partner, Calendly
  
  
• To improve our website experience and marketing efforts
  
  
• To comply with legal obligations, including HIPAA where applicable
  
  

3. Third-Party Services

• Calendly: When you schedule a tour, you will be redirected to Calendly, a third-party scheduling tool. Please review Calendly’s Privacy Policy for information on how your data is handled by them.
  
  
• Analytics & Marketing Tools: We may use Google Analytics and similar platforms to gather aggregated, anonymous usage data for website performance and marketing purposes.
  
  

4. HIPAA Compliance

As a healthcare-related facility, MamaLlama is committed to protecting health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Any health-related data you provide is safeguarded and treated with the highest level of confidentiality.

Please note: Our website is not intended to collect Protected Health Information (PHI) online. If you need to share any medical or sensitive information, please contact us directly.

5. Data Security

We take appropriate technical and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

You can choose not to provide certain information; however, this may limit your ability to use some features (e.g., requesting a tour). You may opt out of marketing emails at any time using the unsubscribe link provided.

7. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top of this page.

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

MamaLlama Residence of Wellington
1074 Hyacinth Place Wellington, FL  33414
(561) 892-6699
hello@mamallamaalf.com 

We do not sell, lease, or trade your personal data. However, we may disclose your information in the following limited circumstances:

Internal Use: With authorized personnel (e.g., support staff) who require access to perform job duties.

Service Providers: If we engage third-party service providers for hosting, support, or communication tools, they will be bound by strict data processing agreements.

Legal Compliance: When required to do so by law, subpoena, or other legal processes.

Mobile Opt-In & SMS Consent: Phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

All access to personal data is limited to what is necessary and proportionate.